Refund policy

Kei Atelier cannot accept returns or exchanges due to hygienic reasons.

Measurements taken by the customer are the customer's sole responsibility, therefore I cannot make exchanges or remakes free of charge. To help avoid potential measuring errors, please consider purchasing the Sizing Kit.

For overall customer dissatisfaction over the design of the product due to the fault of the seller, please contact me within 14 days after you received your order for accommodations such as nail revisions, however, I cannot offer full refunds. Please contact me through the site's contact form for any other questions.

Thank you for understanding!